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With extensive experience in online trading, we proudly offer nearly 5,000 specialized aquarium and pet products tailored for Aquatic, Reptile, Cat, and Dog lovers. All of our products are designed to meet UK specifications. We're more than just an online aquatic retailer; we also operate a physical warehouse located in Crayford, Kent, which you are invited to visit. Our doors are open six days a week, and our team consists of knowledgeable aquarists who are passionate about the hobby. They not only ensure the well-being of our live stock on-site but many also maintain their own tropical and marine aquariums at home.

Our enthusiasm for the hobby enables us to fully understand fish husbandry—be it recognizing your fish's needs or identifying the right equipment necessary for success. A key reason to choose Aquacadabra-Deals-Online is our vast inventory. When you place an order with us, you can be confident that we will deliver your items as swiftly as possible. We believe that providing a wide range of products at competitive prices, along with top-notch customer service, makes us your go-to source for all your aquatic, reptile, and pet requirements. Our website also features a comprehensive Help section to address various order-related situations, complete with easy forms to help us resolve any issues quickly and efficiently.

Items should be returned in an unopened and unused condition, and you need to notify us within 14 days if you wish to return something. Please keep in mind that there is often a backlog of orders to process after bank holidays, which may be due to couriers having trouble locating addresses. Unfortunately, issues can arise when using third-party courier services. If a parcel goes missing, we must wait 14 days before we can file a claim for the lost item. We will communicate directly with you to ensure you experience minimal inconvenience. Please refrain from sending any faulty items back to us directly, as this may significantly delay resolution. We strive to address such issues as quickly as possible.

There are several situations in which you may want to cancel or return ordered goods. Once we receive and acknowledge your request, we will provide you with the necessary procedures that must be followed. Please note that it is your responsibility to return the item to us at your own expense in a new, undamaged condition. We recommend using a courier service or delivering items personally to our Head Office. The Company does not take responsibility for any damage that occurs in transit when returning goods, nor for items that are lost during shipping.

Order Cancellation or Changes to Orders: Once an order is placed, it will be processed almost immediately.